Privacy Policy for Pepinos Pizza

At Pepinos Pizza (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://pepinospizza.co.ke/ or interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, delivery address, and payment information.
• Non-Personal Information: We may collect information about your device, browser, IP address, and how you interact with our website through cookies and similar technologies.
• Order Information: Details about your purchases, including items ordered, order history, and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including delivery and payment processing.
• To communicate with you about your orders, account, or customer service inquiries.
• To send you promotional messages, such as newsletters, special offers, and marketing communications about our products and services, which may include emails, SMS, or push notifications. You may opt out of these communications at any time (see Section 6).
• To improve our website, products, and services by analyzing user behavior and preferences.
• To comply with legal obligations and protect our rights, property, or safety.

3. Promotional Messages

By providing us with your contact information, you consent to receive promotional messages from Pepinos Pizza, including but not limited to emails, SMS, and push notifications about our products, services, and special offers. We reserve the right to send these communications to enhance your experience with us. You may opt out of receiving promotional messages by following the unsubscribe instructions included in each communication or by contacting us directly (see Section 6).

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, delivery, marketing, and website analytics. These providers are contractually obligated to protect your information.
• Legal Authorities: When required by law or to protect our rights, we may disclose your information to law enforcement or other governmental authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Opt-Out of Promotional Messages: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or contact us to opt out of SMS or push notifications.
• Access and Update: You may request access to or correction of your personal information by contacting us.
• Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at support@pepinospizza.co.ke.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pepinos Pizza
Email: support@pepinospizza.co.ke
Website: https://pepinospizza.co.ke/